Automated IT Service Desk & Asset Ticketing System

Project Overview & Abstract

Mini project for IT students streamlining enterprise hardware and software support requests. Features priority-based SLA escalation timers, department ticket assignment, technician status updates, and hardware asset lifecycle logs.

Technologies & Tools Used

ReactNode.jsExpressMongoDBNodemailerTailwindCSS

Deliverable Package File Contents

Source Code ZIP Archive

Complete executable project folder with all scripts & configuration.

IEEE Project Report (.docx & PDF)

Includes Abstract, Literature Survey, System Design, Data Flow, Test Cases, and References.

PPT Presentation Deck (.pptx)

Ready 15-20 slide presentation deck formatted for university viva evaluation.

Complete Deliverables PackageVERIFIED

Source Code, IEEE Report & PPT

Direct WhatsApp Order • Instant Deliverables & Support

Student Sign In required to place order • Instant WhatsApp Delivery

Verified Source Code (ZIP)

Formatted IEEE Project Report (.docx/PDF)

Seminar PPT Presentation

Execution Video & Setup Guide

Direct WhatsApp Delivery • Instant Chat at +91 73823 24346